Legal information

Terms of use

This document details the legal conditions of use of the apps and websites that COOL IS BEST makes available to its users. For these purposes, a user of COOL IS BEST (hereinafter, the provider and the company) is understood to be any person who uses the coolisbest.com web, the coolisbestonline.com web platform, or any of the apps available in the Google Play Store. or in the Apple Store.

Being a user of COOL IS BEST implies that you acknowledge having read and accepted these conditions and what is extended by the applicable legal regulations in this matter. If for whatever reason you do not agree with these conditions, do not continue using this website or this app. The conditions of access and use of this website or app are governed by current legislation and by the principle of good faith, the user committing to make good use of it. Conduct that goes against the law, the rights or interests of third parties is not allowed.

Responsibilities

The company is not responsible for the information and content of the web or stored in forums, social networks or any other means that allows third parties to publish content independently on the website or in the provider’s app. However, it undertakes to withdraw or, where appropriate, block content that could affect or contravene national or international legislation, third-party rights or morality and public order. The company will not be held responsible for damages or losses caused by failures or bad configurations of the software installed on the Internet user’s computer. All liability is excluded for any technical incident or failure or virus that occurs and the absence of interruptions or errors in accessing the website or app is not guaranteed. The company is not responsible in the event that access or visits are temporarily disabled or hindered due to an interruption or defective provision of electricity, telephone, or provided by any other telecommunications provider outside the company; Likewise, all responsibility is declined if such circumstances arise as a result of force majeure, or any action by a third party, including administrative or judicial requirements or orders, or saturations whether or not they are intentional. The company also declines all liability for damages that the visitor to its website or app may suffer in their computer or telematic media as a result of the production of any of the circumstances or events described above or due to viruses. Likewise, the company reserves the right to update, modify or delete the information contained in its website, as well as its configuration or presentation, at any time without assuming any responsibility for it. We inform you that any price you can see on our website will be for guidance only. If the user wishes to know the exact price or if the product currently has an offer from which he can benefit, he must contact the company directly.

Access to web pages

In general, users will be able to access the website freely and free of charge. However, the company reserves, in accordance with current legislation, the right to limit access to certain areas of the website. In these cases, as a prerequisite to access the service, the user must register by providing all the requested, updated and real information. The use of the password is personal and non-transferable, so its transfer, even temporarily, to third parties is not allowed. In this sense, the user undertakes to make diligent use of it and to keep it secret, and assumes all responsibility for the consequences of its disclosure to third parties.

Privacy policy

The user is informed that all the data provided will be incorporated into a file, created and maintained under the responsibility of the company. The confidentiality of your personal data will always be respected and will only be used for the purpose of managing the services offered, being able to provide you with our services, as well as sending you information about our activities and that the necessary measures will be adopted to avoid its alteration, loss, treatment or unauthorized access. To exercise your rights of opposition, rectification or cancellation, you must go to the company headquarters. The website coolisbest.com, coolisbestonline.com and the apps contained in the Google Play Store and Apple Store are owned by

COOL IS BEST S.L.
Edificio Artemisa, Clota Verde
Andorra AD300
info@coolisbest.com, phone 376 356 000.

You can exercise the rights of access, rectification, cancellation and opposition to your personal data by sending an email to info@coolisbest.com.

Applicable Law and Jurisdiction

These general conditions are governed by Andorran legislation. For any dispute that may arise related to the website or the activity carried out on it, Andorran Courts will be competent, the user expressly renouncing any other jurisdiction that may correspond to them.

Intellectual and industrial property

Intellectual and industrial property rights, as well as the rights to exploit and reproduce this website, its pages, screens, the information they contain, their appearance and design, as well as the links established from it to other pages, are the exclusive property of COOL IS BEST S.L. unless otherwise indicated. The distinctive signs (graphics and denominatives) that appear on this website, among which the denominative graphic mark of COOL IS BEST or of the entities of the group that comprise it, stands out, are the exclusive property of the company or of the entities that comprise it. . Any improper use of the same by persons other than their legitimate owner may be prosecuted in accordance with current legislation. The intellectual property rights and trademarks of third parties are conveniently highlighted and must be respected by everyone who accesses the website. It is only allowed to download the contents, copy or print any page of this website for personal and private use. It is prohibited to reproduce, transmit, modify or delete the information, contents or warnings of this website without the prior written authorization of the company. In accordance with the foregoing, the exclusive rights of reproduction, distribution, public communication and transformation correspond to the company, or to the group companies, as the case may be, as well as any other of a patrimonial nature, on the aforementioned signs. And this without prejudice to the moral rights that may correspond to their authors on their authorship. The user of this website undertakes to respect the rights stated and to avoid any action that may harm them, reserving in any case the company the exercise of all means and legal actions that correspond to it in defense of its legitimate intellectual and industrial property rights. No material published on this website may be reproduced, copied or published without the written consent of the company. All information received on the web, such as comments, suggestions or ideas, will be considered transferred to the company free of charge. Information that cannot be processed in this way should not be sent. All the information contained on this website, as well as its graphic design, musical composition, where appropriate, and images constitute a work whose intellectual property belongs to the company, with the sole exception of those rights to products and services that are not owned by the company and whose trademarks are registered in favor of their respective owners and as such are recognized by the company. The distribution, modification, alteration, transfer, public communication and any other act that is not expressly authorized by the company is absolutely prohibited.

Social media:

  • Facebook Connect allows, as long as you wish by clicking on the corresponding button, to connect and maintain your Facebook profile associated with our pages.
  • Google+ allows you, as long as you wish by clicking on the corresponding button, to connect and maintain your Google+ profile associated with our pages.
  • Facebook Social Plugins allows you to make comments on Facebook, share or make recommendations about the news that we publish on our pages, as long as you wish by clicking on the corresponding button. We use the information we obtain to improve our pages, detect new needs and assess the improvements to introduce in order to provide a better service to the users who visit us, adapting them, for example, to the most used browsers or terminals. You can do so by configuring the options of the browser installed on your computer to allow, know, block or delete the cookies installed on your computer. For example, you can find information on how to do it in the case that you use as a browser:
    • Firefox from http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
    • Chrome from http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
    • Explorer from http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9
    • Safari from http://support.apple.com/kb/ph5042

 

Data Protection

All COOL IS BEST websites and apps comply with current regulations in the European Union on the protection of personal data. Specifically, the company complies with Organic Law 15/1999 of December 13, Protection of Personal Data (“LOPD”), the General Data Protection Regulation (“RGPD”) that entered into force on May 25 of 2018 and Organic Law 3/2018 of December 5 on the Protection of Personal Data and Guarantee of Digital Rights (or LOPDGDD), which aims to adapt the Spanish legal system to the GDPR and guarantee the digital rights of citizens.

In compliance with the aforementioned legislation, we inform you that the personal data and information that you enter into the electronic form enabled for this purpose and all the documentation that you send us in electronic or paper format (“Data”), will be incorporated into a data file of a personal nature owned by COOL IS BEST. The purpose of processing your Data is to process your request for contact or request for services.

The questions included in the forms are voluntary, except those marked with an asterisk (*) which are mandatory. Filling in the email address and mobile phone fields implies your express consent to receive communications, via email or SMS, for the purposes described above.

You can exercise your rights of access, rectification, opposition and cancellation through the email address: info@coolisbest.com.